Overall Equipment Maintenance

The instruments sold by the company are all covered by a one-year maintenance warranty.

Deferred maintenance

Deferred services ensure that your laboratory equipment operates in an optimized state and continues to extend the maintenance cycle after the warranty period expires.

Software maintenance

It is very important to regularly back up data, and frequent software maintenance can also help your laboratory software run smoothly.

Training Services

The company provides free on-site training, which includes the basic principles of instruments, operational applications, and knowledge of instrument maintenance and upkeep until users can use and maintain the instruments properly.

After - sales service

Hansel (Beijing) Instrument Co.,Ltd.not only provides high-quality laboratory analytical instruments but also offers user-friendly technical services. The company has established a technical team that can quickly respond to your actual needs and help improve the efficiency of your laboratory. Our services cover a wide range, with service outlets set up in multiple provinces. Each outlet is staffed with 2-5 experienced technical personnel to ensure that your problems are solved in a timely manner. No matter what questions you may have, you are welcome to call us.

After-sales Service Phone：4001007866

After-sales Engineer Hotline：010-61438142-8004

After-sales Assistant Hotline：010-61438142-8039   

After-sales Service Email：[email protected]